Refund Policy

Thank you for shopping with Homehue Vogue. We value your trust and strive to provide you with the best possible shopping experience. Our Refund Policy outlines the terms and conditions for requesting refunds on purchases made through our website. Please read this policy carefully before making a purchase.

NOTE: We will require a video of the parcel being opened to accept any return.

  1. Refund Eligibility

We offer refunds for the following situations:

  1. Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 12 hours of receiving the product. We will gladly replace the item or issue a refund.
  2. Contact Us: Send an email to contact@ezzikart.in with your order number, a description of the issue, and clear photographs/videos of the defective or damaged item.
  3. Return Confirmation: Our customer support team will review your request and provide you with instructions on returning the item if applicable.
  4. Return Shipment: If instructed to return the item, please package it securely and include a copy of your order confirmation. You will be responsible for the return shipping costs.
  5. Refund Processing: Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued in the original payment method and may take 7-10 Business days to reflect in your account.

If you have any questions or concerns about our Refund Policy, please contact our customer support team at contact@ezzikart.in. We are here to assist you and ensure your shopping experience with Homehue Vogue is a pleasant one.

Please note that this Refund Policy is subject to change without notice. It is your responsibility to review this policy periodically for any updates.

Thank you for choosing Homehue Vogue.